Delete your Auctori account

How to delete your account and data in the Auctori app, made by Auctori LLC

In the app

1. Open Auctori and tap More.
2. Tap Delete my account. If you never signed in, it's called Delete my data.
3. Type DELETE and tap Delete my account.

Your account, scans, coin photos and collection are deleted, and the app signs you out.

Without the app

Email [email protected] from the address you signed in with, and ask us to delete your account. If you signed in with Apple and chose to hide your email, tell us the date you signed up and we'll find it. We'll confirm by email once it's done, within 30 days.

What's deleted

• Your account: your email address, name and sign-in details
• Your scans and their results
• Your coin photos
• Your collection, values and notes
• Your feedback on scans

We delete these from our live systems within 30 days and from backups within 90 days.

What we keep

• Server logs and usage events, for up to 12 months, for security
• Anything the law requires us to keep

The free-scan count for your phone is kept, so deleting doesn't reset it.

Questions: [email protected]